Corporate Training

Professionally Developed Workshops – Interactive Yet Focused Environment


The brand of service-centric institutions consists of staffs that are engaged and enthusiastic about providing an exceptional customer experience. My Open University professional trainers deliver customized workshops to engage, equip and inspire corporate staff to take their service deliver to another level.

University transformative programs include interactive exercises, practical examples, and real-time coaching in a fun yet focused environment.
The University professionals have worked with people from junior to quite senior levels both in Public and in the Corporate Sector.

We specialize in the soft-skill areas of:

Communication Skills 
Leadership Skills 
Influencing Skills

Interpersonal Skills
Personal Skills                          
Creativity Skills

Professional Skills               
Aviation Management Skills       
Fire and Safety Skills


Communication Skills

Some companies spend a lot of money to train their employees on how to effectively communicate. Effective communication helps them to develop their workforce enabling them to communicate within the company and with customers, vendors and business partners. You can choose any combination of communication skills to make your own customized effective communication strategic training for your supervisors and leaders.

  • Active Vs Selective Listening
  • Communication Strategies
  • Importance of Eye Contact
  • Writing making an Impact
  • Physical Communication
  • Verbal Communication
  • Visual Communication
  • Listen Effectively
  • Magnetic Presentations
  • Interpersonal Skills
  • Presentation Skills
  • Interview Acing
  • Public Speaking
  • Body Language
  • Story Telling

Leadership Skills

Make most of your proficiency in the workplace, it is important to develop your leadership skills. Whilst talent and a good work ethic will take you to a certain level, learning how to lead will get you to the top of the tree. You can choose any combination of leadership skills to make your own customized leadership skills strategic training for your supervisors and leaders benefits of which include conflict resolution and successful negotiation.

  • Managing Difficult Conversations
  • Performance Management
  • Managing Remote Teams
  • Managing Virtual Teams
  • Diversity Management
  • Talent Management
  • Dispute Resolution
  • Strategic Planning
  • Crisis Management
  • Decision Making
  • Giving Feedback
  • Team Building
  • Supervising
  • Mentoring
  • Coaching

Influencing Skills

At work, we frequently need to influence the behavior and decision making of peers, reports and superiors and persuade others to agree with our ideas and point of view. Like a skilled craftsman, it takes time and practice to perfect those skills. You can choose any combination of influencing skills to make your own customized influencing strategic training for your supervisors and leaders.

  • Communicate with Reasons
  • Listening and assessing
  • Managing Relations
  • Supporting Others
  • Art of Persuasion
  • Interpersonal
  • Collaborating
  • Reflecting
  • Negotiation
  • Assertiveness
  • Convincing
  • Facilitation
  • Motivating
  • Inspiring
  • Probing

Interpersonal Skills

Interpersonal skills are life skills we use every day to interact with other people.  Employees with strong interpersonal skills and who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. You can choose any combination of interpersonal skills to make your own customized interpersonal strategic training for your supervisors and leaders.

  • Responsibility & accountability
  • Dealing with Difficult People
  • Interpersonal Relationships
  • Workplace harassment
  • Personal Branding
  • Self-management
  • Office romance
  • Rapport Building
  • Problem solving
  • Social awareness
  • Office Politics
  • Questioning
  • Networking
  • Listening
  • Manners

Personal Skills

Personal development is an often used but rarely explained term. Personal development allows you to be proactive. Rather than wait for good things to happen, you get out there and make them happen, the skills equally beneficial for the organizational development. You can choose any combination of personal skills to make your own customized personal strategic training for your supervisors and leaders.

  • Emotional Intelligence
  • Personality Development
  • Stress Management
  • Tolerance of Change
  • Work-Life Balance
  • Competitiveness
  • Taking Criticism
  • Self Assessment
  • Self Awareness
  • Self Confidence
  • Assertiveness
  • Adaptability
  • Friendliness
  • Enthusiasm
  • Leadership

Creativity Skills

Creativity is the act of creating something of value where little value existed before. Creativity skills help develops a sense of self, self-worth and confidence that can really give employees a whole new outlook on own and work-life. You can choose any combination of creativity skills to make your own customized creativity strategic training for your supervisors and leaders.

  • Power of Brainstorming
  • Probing and listening
  • Value of creation
  • Critical Thinking
  • Building rapport
  • Troubleshooting
  • Artistic Sense
  • Design Sense
  • Role-playing
  • Imagination
  • Branding
  • Innovation
  • Teaching
  • Empathy
  • Selling

Professional Skills

Professional development brings not only benefits to the individual but also the organization they work. Professional development is more than training or continuing education. It is recognized that learning also occurs in the work-place. Work-based learning focuses on solving real-world problems. You can choose any combination of professional skills to make your own customized professional strategic training for your supervisors and leaders.

  • Writing Reports and Proposals
  • Technology Trend Awareness
  • Business Trend Awareness
  • Intercultural Competence
  • Entrepreneurial Thinking
  • Knowledge Management
  • Meeting Management
  • Process Improvement
  • Diversity Awareness
  • Succession Planning
  • Time Management
  • Business Etiquette
  • Train the Trainer
  • Customer Service
  • Training

Fire and Safety Skills

When faced with extraordinary situations, anything can happen. Generally, for a fire to occur, three elements are needed: fuel, oxygen and an ignition source. The aim of fire and safety skills is to avoid these three coming into contact. Fire and safety skills are nucleus to the successful long term sustainability of any business. You can choose any combination of fire and safety skills to make your own customized fire and safety strategic training for your supervisors and leaders.

  • Domestic Emergencies and Prevention (for Ladies)
  • Creation of Fire Safety Posters and Checklists
  • Planning Fire Alarm and Detection Systems
  • Basics Fire & Fire Equipment Awareness
  • How-to, Installation of Fire Extinguisher
  • Occupational Health and Safety Course
  • Fire Safety Inspections and Audits
  • Health and Safety at Workplace
  • Basics of Breathing Apparatus
  • Basics Fire Fighting Course
  • Fire Safety at Workplace
  • Fire Risk Management
  • Fire Risk Assessment
  • Fire Prevention Course
  • Fire Safety Course

Training in Aviation

If you are interested in the many opportunities available in the aviation management sector, here is what you need to know. We provide basic job-oriented-training, career mentoring, and consultancy in aviation sectors to our clients. Our Aviation Career Experts have specifically developed following courses as per practice of the industry out of which you can choose any or many course as a part of landing on your dream job in aviation sector:

  • Becoming an Air Traffic Assistants
  • Becoming an Air Traffic Controllers
  • Human Factor in Aviation
  • Managing Workplace Stress in Aviation
  • Aviation Management – Basic
  • Aviation Management – Intermediate
  • Aviation Law – Basic
  • Aviation Law – Intermediate
  • Becoming an Aviation Instructor
  • Aviation Safety and Security
  • Fire Fighting Awareness
  • Fire Investigation Procedures – Basic
  • Disaster and Risk Management
  • Health, Safety and Environment
  • Awareness Course in Airport Security

Contact for more options